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AZAMI

Careers

Join our amazing global team!

POSITION OPEN FOR

IT Support
Specialist

Number of open positions

01

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Learn more about the position below

About us

Azami Global is a successful, international scale-up in the LegalTech space, with the largest international community of IP professionals. We provide tech-enabled, high-quality, streamlined services to our clients who are primarily law firms and large corporations. We aim to be THE address for all IP lifecycle needs.

Location

We are moving to the new Azrieli Office building in Modiin (right next door to the Azrieli mall & the train station) this coming August!

In the meantime, we’d love for you to join us in our Beit Shemesh office in the centrally located Neimi shopping center

What you will be doing:

You will deliver tier 1 tech support, prioritizing ticketing and swiftly resolving issues. Your responsibilities extend to IT inventory management and evaluating tools, with a focus on Google Workspace and the Microsoft platform. Embracing a “rosh gadol” mindset, you’ll proactively seek innovative solutions. Amidst the fast-paced tech landscape, your role demands continuous learning and adaptability.

Who are you?

You are a proactive problem-solver who thrives on supporting colleagues through IT challenges with patience and thoroughness. Your curiosity drives a constant desire to learn and grow within the field. Ensuring the company’s tech operates seamlessly and efficiently is where you find satisfaction. In a fast-paced environment, you’re eager to contribute to the team’s growth and make a tangible impact on everyone’s experience. With a focus on quality, strong time management, and excellent people skills, you prioritize tasks effectively. Your reliability, punctuality and professionalism make you a valuable asset to the team.

Key Roles and Responsibilities

  • Prioritize ticket resolution as the primary focus, ensuring prompt and effective IT support for employees.
  • Innovate solutions and streamline workflows
  • Keep up-to-date with emerging technologies and integrate new features to enhance system functionality.
  • Adapt to the fast-paced environment by demonstrating self-leadership and flexibility in handling changes.
  • Utilize strong oral communication skills to lead the team through the dynamic IT landscape.
  • Provide IT assistance on demand, conduct end-user training sessions, monitor system performance metrics, and manage inventory to maintain operational efficiency.

Requirements:

  • Full time position Sun-Thurs
  • Minimum of 1 – 2 years of relevant experience in IT.
  • Certification in Google Workspace or Microsoft skills is preferred.
  • Proficiency in SQL is advantageous.
  • Familiarity with AWS is a plus.
  • Understanding of CRM systems.
  • Demonstrated reliability and punctuality.
  • Ability to focus on tasks with initiative and proactive problem-solving skills.

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