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POSITION OPEN FOR

Member Success Manager
-APAC / Americas

Number of open positions

02

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Learn more about the position below

About us

Azami Global is a successful, international scale-up in the LegalTech space, with the largest international community of IP professionals. We provide tech-enabled, high-quality, streamlined services to our clients who are primarily law firms and large corporations. We aim to be THE address for all IP lifecycle needs.

Location

Our offices are located in Beit Shemesh in the centrally located Neimi shopping center.

What you will be doing:

You will be an integral part of our revenue department working within our Member Success team to support and expand our business from existing clients. This role is twofold both upselling\cross selling and focusing on customer success\retention. As part of this process you will ensure a seamless handshake between closing a sale and handoff to the operational team so that we are always delivering an amazing client experience.

Who are you?

You are a seasoned salesperson and have a proven track record of being a top performer on your team. You are motivated by healthy competition and enjoy nothing better than exceeding your targets and being part of an overachieving team. You like it when people expect more from you and get satisfaction from proving them right. You take ownership over your workload and revel in knowing that your clients are well taken care of and engaged. You love the challenge of learning and selling a new service and adapting to keep up with a fast paced environment.

Key Roles and Responsibilities

  • Reaching and exceeding revenue targets
  • Account mapping, gap analysis, focus strategy for the sales region
  • Successfully conveying our value proposition to customers, creating long-lasting relationships and orchestrating communication with multiple stakeholders, in a complicated environment.
  • Effectively managing direct sales opportunities, expanding an account, upselling current offerings, and cross-selling to other offerings.
  • Generating quotes
  • Processing and closing sales for a seamless handshake to operations

Requirements:

  • Requirements:
    • Full time availability – Monday to Friday, occasional Sundays
    • 2 – 5 years tenure at a level of Sales Director, dealing with enterprise customers
    • Full command of English, both spoken and written form
    • Academic education: BA required, MBA – an advantage
    • Experience working with a CRM is a plus
    • Willingness to travel aboard (once a quarter)

    Desired Characteristics:

    • Takes ownership
    • Works effectively and independently
    • Adaptability, able to pivot based on changing business priorities
    • Good interpersonal skills\collaborate effectively with team members
    • Ability to work effectively in a fast-paced environment

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