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AZAMI

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Join our amazing global team!

POSITION OPEN FOR

Member Success
Rep
– Americas

Number of open positions

01

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Learn more about the position below

About us

Azami Global is a successful, international scale-up in the LegalTech space, with the largest international community of IP professionals. We provide tech-enabled, high-quality, streamlined services to our clients who are primarily law firms and large corporations. We aim to be THE address for all IP lifecycle needs.

Location

Our offices are located in Beit Shemesh in the centrally located Neimi shopping center.

What you will be doing:

You will be an integral part of our Member Success team to support, retain and grow self-serving clients.
This role focuses on customer success\retention. You will be responding to clients, dealing with estimates and entering deals. As part of this process you will ensure a seamless handshake between closing a sale and handoff to the operational team so that we are always delivering an amazing client experience.

Who are you?

You excel in customer service and orientation, with a high attention to detail and a proven track record of being a top performer on your team. You are motivated by healthy competition and enjoy nothing better than exceeding your targets and being part of an overachieving team. You like it when people expect more from you and get satisfaction from proving them right. You take ownership over your workload and revel in knowing that your clients are well taken care of and engaged. You love the challenge of learning and selling a new service and adapting to keep up with a fast paced environment.

Key Roles and Responsibilities

  • Responding to clients
  • Dealing with estimates and entering deals. 
  • Reaching and exceeding revenue targets
  • Successfully conveying our value proposition to customers, creating long-lasting relationships and orchestrating communication with multiple stakeholders, in a complicated environment.
  • Effectively managing direct sales opportunities
  • Processing and closing sales for a seamless handshake to operations

Requirements:

  • Full time availability, US Hours – 4 days a week Monday to Thursday in office and reactive availability on Fridays, occasional Sundays.
  • Full command of English, both spoken and written form
  • Customer service background
  • Experience working with a CRM – advantage
  • Sales experience – advantage

 

Desired Characteristics:

  • Takes ownership
  • Works effectively and independently
  • Adaptability, able to pivot based on changing business priorities
  • Good interpersonal skills\collaborate effectively with team members
  • Ability to work effectively in a fast-paced environment

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Are you a member of Azami?*(Required)
Is anyone in your organization a member of Azami?*(Required)
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