Chief Revenue Officer (CRO) - Azami Global
POSITION OPEN FOR
Chief Revenue Officer (CRO)
Number of open positions:
01
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About Us

We create solutions that empower IP businesses to collaborate with global partners in a way that creates the results they desire. Our vision is to create an industry in which IP professionals have all the information they need to build successful relationships with their partners, globally. We continuously strive to enhance the quality of our offerings to exceed customers' expectations.

Location

We are located in the brand-new Azrieli Office building in Modiin, right next to the Azrieli Mall and just steps away from the train station!

What you will be doing:

As Chief Revenue Officer at Azami Global, you will take full ownership of the company’s revenue growth strategy, ensuring that all revenue-generating activities are optimized for long-term success. You will lead a large and diverse team, including an Israeli-based Inside Sales and Regional Sales Managers (RSMs), various Customer Success (CS) teams (enterprise and small accounts), Indirect Sales (Partnerships) and RevOps. Your leadership will ensure that all these functions work cohesively under a unified Revenue Office, contributing to exceptional growth and retention.

Your focus areas will include:

1. New Logo Sales: Optimizing the sales funnel (MQL - SQL - WON) to secure new customers and expand Azami’s market share. This entails working closely with Marketing.

2. Customer Revenue Retention: Managing current customer revenue expectations and driving strong retention (NRR, GRR) through excellent retention and cross-sell/upsell strategies.

3. Indirect sales and lead gen: Building and pampering a global network of partners and channels, to strengthen our international presence and foreign markets penetration.

4. Customer Insights & Segmentation: Continuously generating and utilizing insights to better understand customer needs for segmentation, stakeholder management, regional differentiation, and product-market fit. This entails working closely with Product & Marketing.

5. Value Delivery: Fostering a value-driven culture that ties Sales and CS teams together to drive customer satisfaction and long-term success. This entails working closely with Operation & Support. 

This role will require a deep focus on strategic planning, operational execution of (direct and in-direct) sales and customer success, as well as collaboration across the company to drive YoY and long-term revenue growth through new logos acquisition, accounts penetration, geographical expansion, customer segmentation, and scaling new product offerings created by the Product team.

Who are you?

You are a dynamic and results-driven leader with experience scaling revenue teams in a fast-paced, global, environment.

With your deep understanding of sales, customer success, and data-driven revenue optimization, you are adept at driving growth across diverse functions and regions. 

You
- Are an expert at managing large, diverse teams, ensuring alignment with the broader company goals.

- Have a strong ability to strategize for mid- and long-term, ensuring continuous YoY revenue growth.

- Excel at translating customer insights into actionable strategies for expansion.

- Bring exceptional leadership, communication, and collaboration skills to unite sales, customer success, and other teams around a shared vision of success.

Key Roles and Responsibilities

Revenue Strategy & Leadership:

Develop and execute the company’s long-term revenue strategy, ensuring alignment with Azami’s objectives and goals. Own the overall revenue, acting as the 'go-to person' for any issues related to revenue growth and retention. Ensure a clear plan for how to grow across all axes.

Sales Excellence:

Lead the diverse revenue teams, from managing Inside Sales and Regional Sales Managers to indirect channels, overseeing and optimizing the sales funnel. Implement best-in-class prospecting, sales tactics, and customer engagement strategies tailored to each team’s needs. 

Customer Success & Retention:

Ensure the CS teams are strategically aligned to drive GRR and NRR through exceptional delivery and relationship management. Lead the design and implementation of cross-sell and upsell strategies to maximize revenue from existing customers. Bridge sales and CS teams to foster a seamless customer journey from acquisition to long-term success, ensuring optimal customer satisfaction and lifetime value.

Drive operational excellence by ensuring the sales and CS teams are equipped with the right tools, processes, and data to succeed and leverage RevOps to establish performance tracking systems that support data-driven decision-making and continuous improvement based on KPIs across teams, adjusting tactics as needed to ensure success.

Customer Insights, Segmentation & Growth Planning:

Collaborate with Product and Marketing team teams to generate continuous insights into customer behavior, pain points, and needs. Utilize these insights to create detailed customer segments, identify key stakeholders, and guide regional differentiation strategies. Bring your insights to the executive team to define and execute the strategic plan for Azami’s expansion and act as the architect for mid-long term growth.

Culture & Leadership:

Lead by example, demonstrating professionalism, responsibility, and grit while fostering a culture of collaboration, accountability, and excellence. Inspire and motivate your teams by creating a shared vision, setting clear expectations, and providing guidance to help them succeed. Cultivate a culture of customer-centricity across sales and customer success teams, ensuring that value delivery is at the forefront of all activities.

Requirements:

- Bachelor’s degree in Business, or a related field; MBA preferred.
- Proven experience in executive sales or revenue leadership roles, ideally in a scale-up company.
- Expertise in managing large and diverse teams, incl. Inside Sales, RSMs, CS teams, and RevOps.
- Strong track record of achieving exceptional growth through NL acquisition, retention, and cross/upsell.
- Experience in generating customer insights for stakeholder management and segmentation.
- Strong understanding of strategic growth planning across geographical, customer, and product axes.
- Exceptional leadership and interpersonal skills, fostering collaboration and accountability.

Empower Your IP Operations

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